Go to account settings

Mecca and Medina

Makkah, Mecca 2N, Madinah 2N
Need Help to Plan Your Trip
Loading Itinerary...

Terms and Conditions

  • Airline seats and hotel rooms are subject to availability at the time of confirmation. Seat selection and room allocation (including room number, floor, view, and proximity of rooms) are determined by the airline/hotel and cannot be guaranteed.In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
  • The price does not include any personal or incidental expenses, including laundry, room service, minibar charges, beverages (both alcoholic and non-alcoholic), tips, portage, and similar services.
  • If your stay falls on special dates (like 24th December, 31st December, 14th February, etc.) when hotel organize gala dinner, then there may be mandatory Gala Dinner Charges additional that you need to pay at the hotel directly.
  • Country guidelines may change without notice, hence do check travel rules and your eligibility for travel on the regulatory website of the respective country/state, before booking your travel.

Our Scope of Services

  • We act solely as holiday organizers. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
  • You are required to follow the terms, conditions, and rules of each service provider. This includes, for example, airline baggage policies and hotel meal timings. Any consequences arising from non-compliance will be at your own risk.
  • If you cause any injury or damage to a service provider, you may be held liable, and any amounts recovered from us in this regard will be charged to you accordingly. Accordingly, we shall not be liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.
  • We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.

Airline Policy

  • Airline Policy & Refunds: All cancellations, changes, and schedule modifications are governed by the airline’s policy. Non-refundable fares are not eligible for any refund. Refunds, if applicable, will be processed within 30 working days after deducting airline cancellation charges and Tripfactory service fees (5% for cancellations, 2.5% for amendments). One-way cancellations are not permitted.
  • Liability & Charges: In case of flight cancellations or schedule changes, we are not liable to provide alternate flights within the same cost. Any additional costs, including airline-imposed charges or processing fees for changes or cancellations, shall be borne by the traveler.
  • Mandatory Requirement: For infant bookings, valid Date of Birth proof must be presented at check-in.

Hotel and Land Cancellation Policy

  • Cancellation & Refunds: Hotel cancellations are subject to the respective hotel’s policy. Non-refundable bookings are not eligible for any refund. No refund shall be provided for unused nights (including early check-out) or any unutilized services (meals, transfers, sightseeing, entrance fees, etc.) for any reason whatsoever. In case of medical conditions, any exception will be subject to the hotel’s discretion.
  • Transfers, Activities & Tickets: Transfers and activities included in the itinerary are non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified at the quotation stage in the “Points to Note” section, where applicable. Certain services may have separate cancellation policies, which must be adhered to accordingly. Entrance tickets are non-refundable once booked, unless specified otherwise.
  • Service Charges: A service charge of 5% of the total booking value will be applicable for cancellations of land services (including activities and transfers), as well as for any amendments.
  • Hotel Policies & Timings: Check-in and check-out timings are as per hotel policies. Early check-in or late check-out is subject to availability and may incur additional charges payable directly at the hotel.

Payment Policies

  • You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS or SWIFT.
  • For your safety, we will never request payments to be made to a personal account. Please ensure all payments are made only through our official website or to our company’s bank account. If you receive any such request, we recommend verifying it with our team before proceeding.

Amendment of Booking by Guest

  • If you wish to amend or change your booking, you must submit your request in writing to your travel advisor or email us
  • All such requests will be accepted subject to availability. Please note that any amendment or change will be treated as a new booking. If the amendment is made within the cancellation period, cancellation charges will apply as per the date the amendment request is submitted. Applicable cancellation charges will be in accordance with airline and hotel policies.
Starting From
$ 406$ 465
per person on twin sharing
Check Availability

Check Price and Availability

1 room
Check Availability
Continue
Filters

per room per night
Filters

Stay details booked separately

Save